Inter personal relationship
Be open
Have a clear idea of the problem on hand
Your limitations
Resources of the employer
Expectations of the employees
The market trend in the industry, environment
Understand
the nature of the industry
Study whether the employer and the employees are true to themselves and to others
Otherwise you will be a scapegoat and be miserable however you may be sincere and talented in your job
Work for a company where both the employer and the employee are really good sincere and reasonable
Then you can intervene as the necessary third force to intervene clarify and be a bridge between the two extremes to become a successful intervention
The general trend is that the employer wants to give as much less as possible
The workers' aspirations are to get as much more as possible
Your role is to moderate and help them arrive at a justifiable settlement
Go prepared with facts and figures
Read and equip yourself from past settlements, understandings and experiences
Know thoroughly all local laws relating to labour relations
Wishing you all the best in your new assignment
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